Cancel a subscription
Cancel before the next renewal to avoid another charge. Cancellation normally takes effect at the end of the current billing period.
Refunds
Refunds and cancellations.
Subscriptions are billed by Paddle on the web and by Apple on iOS. Their refund rules apply.
Web billing
Manage or cancel a web subscription through Paddle. Paddle also handles web refund requests.
iOS billing
Manage or cancel an iOS subscription through Apple. Request any refund through Apple’s Report a Problem service.
What this means in practice
Payments are generally non-refundable unless required by law or allowed by Paddle or Apple. A refund request is not a guarantee that a refund will be issued.
A payment provider may consider how much of the purchased usage has already been consumed. If it issues a full or partial refund, we may remove the corresponding unused allowance from the account. See Paddle’s refund policy
Deleting your Unium account or the app does not cancel a subscription. Cancel it through Paddle or Apple first.
For the full legal wording, read our Terms of Service.
Questions
Not sure how this applies?
Send us the details and we will review the request against the terms and applicable law.